What are your condition standards?
Items must be clean and wearable. We inspect each item carefully to guarantee quality, authenticity and condition. Each item is categorized as Pristine, Excellent, Very Good, Good or Fair.
Pristine
Items show no signs of being worn. Fashion items include tags, box and dust bag. Jewelry items include box and/or pouch and may or may not include tags.
Excellent
Fashion items are clearly unused. Jewelry may have been lightly handled. Tags are not attached and boxes or dust bags are not included.
Very Good
Items show minor signs of wear. Shoes may show wear such as light scuffing at the soles, insoles and heels. Handbags and accessories may show wear such as lightly worn corners, light scratches and interior wear. Jewelry may show wear such as minor scratches, nicks and/or dents.
Good
Items show moderate signs of wear. Shoes may show wear such as moderate scuffing at the soles, insoles and heels. Handbags and accessories may show wear such as worn corners, moderate scratches and interior wear. Jewelry may show wear such as moderate scratches, nicks and/or dents.
Fair
Items show signs of heavy wear such as worn corners, significant scratches or interior wear.
*Many of our items come with original tags, boxes, dust bags and authenticity cards. When these are available, they will be mentioned in the item description.