Yes—without exception. Every designer item sold by Mercer Vintage is personally sourced, inspected, and authenticated using Entrupy, the industry's leading AI-driven authentication technology. If we cannot confirm an item's authenticity, it does not come through our doors. Every eligible order includes an electronic certificate of authenticity and is backed by our money-back guarantee. Learn more on our Authenticity Guarantee page.

Every item is personally assessed before listing. We only carry pieces in Pristine, Excellent, or Very Good condition — we do not sell items in poor condition. Condition is clearly noted on each product page.

Pristine: New or as-new. May include original tags, dustbag, pouch, or box.

Excellent: Like new or gently worn. May have been tried on or lightly used but shows no meaningful wear.

Very Good: Minor signs of wear. Clothing and shoes may show light markings or fading. Handbags and accessories may show lightly worn corners, light scratches, or interior wear. Jewelry may show minor scratches, nicks, or dents.

We encourage you to review all photos and condition notes carefully before purchasing, and to contact us with any questions prior to checkout.

Every piece at Mercer Vintage is personally sourced — through consignment clients, trusted networks, and carefully vetted vendors. Our founder has been vintage shopping since age 12 and comes from a family of antique dealers. Sourcing is not a side function here; it is the foundation of what we do.

Absolutely. Reach out at hello@mercervintage.com or DM us on Instagram @shop_mercer before you purchase. We can provide additional photos, measurements, or details about an item's provenance.

Each clothing listing includes specific measurements taken lying flat. For guidance on how to use those measurements, visit our Fit Guide. If you need additional measurements on a specific piece, contact us before purchasing—we're happy to help.

No. Every piece at Mercer Vintage is one of a kind. Once an item sells, it's gone. Follow us on Instagram @shop_mercer to be first to know about new arrivals and drops.

Yes. Please contact us at hello@mercervintage.com before placing your order and we'll do our best to accommodate.

We don't source items for individual clients at this time, but we love knowing what our community is looking for. If there's a specific style, brand, or piece you've been searching for, reach out—your preferences inform what we look for when sourcing.

All orders require 3-5 business days for processing before shipping. Orders are processed Monday through Friday, excluding holidays.

We ship domestically via UPS or USPS and internationally via DHL. Once your order ships, you'll receive tracking information via email. Please allow up to 24 hours for tracking updates to appear after your order ships.

Standard shipping is $8.99. Orders over $150 ship with priority shipping and insurance included at no additional cost.

Yes. International customers are responsible for any applicable customs fees, duties, and import taxes. These are calculated at checkout so there are no surprise charges upon delivery.

All designer handbags and accessories require a signature upon delivery regardless of order value. For all other orders over $150, priority shipping with insurance is included at no additional cost. If you are unavailable to sign, please coordinate pickup directly with the carrier.

Once your order ships, you'll receive a confirmation email with your tracking number and a link to follow your shipment. If you don't see movement right away, please allow up to 24 hours for the carrier to update tracking.

First, check around your home, with neighbors, or with building management who may have collected the package. Also confirm the shipping address on your order confirmation email. On some occasions packages are marked delivered before they fully arrive. If you still cannot locate your package, please contact us at hello@mercervintage.com before reaching out to the carrier—we manage all shipping claims directly.

Please contact us immediately at hello@mercervintage.com with a photo of the item received and your order number. Also check the package for any notes indicating items shipped separately. We will resolve the situation as quickly as possible.

Please contact us within 8 hours of placing your order to request any changes to your shipping address or contact information. Once an order has shipped, we are unable to make modifications.

For full details see our Shipping Policy.

All sales are final due to the one-of-a-kind nature of our inventory. We encourage you to review all photos, descriptions, and condition notes carefully before purchasing—and to reach out with any questions prior to checkout.

In select cases and at our sole discretion, we may offer our Resale Assistance Program—an optional separate transaction in which we may agree to repurchase an eligible item within 7 days of delivery. This is not a return or exchange. For full details, see our Refund Policy.

If a designer item you purchase is ever found not to be authentic, we will issue a full refund—no negotiation, no ambiguity. Claims must be submitted within 12 months of purchase with a written assessment from an independent, accredited authentication service. For full details, see our Authenticity Guarantee.

We do not accept cancellations once a purchase is placed. In rare cases a cancellation may be considered at our sole discretion—please contact us as soon as possible after purchase.

We accept all major credit and debit cards, as well as Apple Pay, Google Pay, and Shop Pay, including Shop Pay Installments for eligible orders.

Yes—payment plans are available through Shop Pay Installments at checkout, subject to eligibility.

Yes. Sales tax is calculated and applied at checkout based on your shipping address and applicable local tax laws.

Yes. All transactions are processed through Shopify's secure payment infrastructure. We do not store your payment details.

You submit your item for review, we assess it, and if accepted we handle everything—photography, pricing, listing, and sale. For a full walkthrough, visit our Sell page.

We accept authentic designer pieces in Pristine, Excellent, or Very Good condition. Standout pieces from brands such as Chanel, Prada, Saint Laurent, Dior, Dries Van Noten, Louis Vuitton, and similar labels known for quality and craftsmanship. We do not accept fast fashion, athletic wear, or items in poor condition.

Complete our consignment intake form—you'll be asked for photos, brand details, and condition information. Estimated time: ~5 minutes.

Submit Your Item →

Submissions are reviewed within 7–10 business days. If accepted, you will receive a payout offer valid for 7 days.

We consider brand, condition, current resale demand, rarity, and original retail price. All consignments begin at a 50/50 split, with commission rates increasing based on final resale value. Your specific rate will be confirmed with your offer.

Offers are valid for 7 days from the date you receive them. If an offer expires, you're welcome to resubmit—though please note the offer may change based on updated market conditions.

Payouts are issued on the first of the month following the sale.

Via Venmo, Zelle, or Mercer Vintage store credit. Store credit never expires and is a great way to reinvest in the shop.

The most common reasons are condition (items must be Very Good or better), authenticity concerns, or brand and style not aligning with our current curation. It's never personal—you're always welcome to reach out for clarification or to resubmit in the future.

If your item doesn't meet our criteria before it's shipped, your submission will simply be closed and no further action is needed. If we determine the item doesn't meet our standards after it arrives, we'll notify you and arrange for its return. A 1.99% processing fee (minimum $50) may apply.

If your item hasn't sold within 365 days, we'll contact you to arrange return at our expense or donate to a charity of our choice.

Yes—you may request return of any accepted item at any time before it sells. Return shipping costs apply.

At this time, we only accept consignments from within the United States due to shipping and customs logistics.

We are permanently located at AG Antiques, 313 W. 19th Street, Houston, Texas.

Mon–Sat 11am–6pm · Sun 11am–5pm

Yes—we appear at Zapp Hall in Round Top each spring and fall, and host an annual client experience in New York City. Follow @shop_mercer for upcoming event announcements.

Yes—all in-store items are available to ship nationally.